Frequently Asked Questions

Yes. You must be at least 21 years old (or the legal age in your jurisdiction) to purchase from King Smoke Shop. All deliveries require an adult signature.

Orders are processed within 1–2 business days. Standard delivery usually takes 3–7 business days depending on your location. Free shipping applies to qualifying orders.

We currently accept PayPal (account or card) and Cash on Delivery. All online payments are processed securely — we never see or store your card details.

Unopened, unused products can be returned within 30 days of delivery for a full refund. For hygiene and safety reasons, opened e-liquids and used hardware cannot be returned unless defective.

Absolutely. We source every device, tank, coil, and e-liquid directly from the manufacturer or an authorized distributor. Every product is 100% genuine.

Once your order ships you will receive an email with the courier and tracking details. You can also contact our support team any time for an update.

Contact us with your order number and a short description (photos or a video help a lot). Manufacturer warranty covers most hardware faults and we will guide you through a replacement.

Our store is at 3614 E Belmont Ave, Fresno, CA 93702. We ship nationwide from this location.